Privacy Policy

When you request a quote or contact us, we may collect:

• Your name, phone number, and email address
• The service address (city + ZIP) where the work will happen
• A description of the service you need and any photos you choose to send
• Preferred service time or scheduling details

We also collect basic technical information through standard website analytics — things like your browser, device type, the pages you viewed, and the city we infer from your IP address. We use this only to understand how the site is performing.

• To respond to your quote request or message
• To schedule, perform, and follow up on the service you booked
• To send you the price quote and any photos of completed work
• To improve our website and our service operations
• To comply with applicable laws and respond to lawful requests

We do not sell your personal information. We do not share it with third parties for their own marketing.

If you provide your phone number and consent to receive text messages (for example, by submitting our quote form or opting in through our website chat widget), we may send you texts about your quote, appointment scheduling, service updates, and occasional promotional offers.

• Message and data rates may apply. Message frequency varies.
• Reply STOP at any time to opt out, or HELP for help.
• Consent to receive text messages is not a condition of purchase.
• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

We may share limited information with:

• Service providers we use to operate the business (for example, our email delivery service, our scheduling tools, and our payment processor). These providers are contractually limited to using your information only to support our operations.
• Authorities or other parties when required by law, court order, or to protect our rights or the safety of others.

Our website uses cookies and similar technologies for basic analytics and site functionality. You can control cookies through your browser settings. Disabling cookies may affect some site features.

We keep your quote requests and job records for as long as needed to operate the business and to comply with tax, accounting, and legal obligations. You can request deletion of your contact information at any time using the contact info below.

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

• You can opt out of marketing texts or emails by replying STOP or unsubscribing.
• You can request a copy of your information, or ask us to update or delete it.
• Contact us using the details below to make any of these requests.

We may update this Privacy Policy from time to time. The “Last updated” date at the top of the page shows when it was last revised. Continued use of the site after an update means you accept the revised policy.

Questions about this Privacy Policy? Contact us at:

• Email: texasjunkbrothers@gmail.com
• Phone: (972) 927-6157
• Mail: 5424 Duncanville Rd, Dallas, TX 75236

See also our Terms of Service.